Intelligent cold chain monitoring

Protect every
critical degree.

SMART Cold Chain IQ connects your temperature-sensitive environments to real-time monitoring, intelligent alerts and audit-ready reporting—so your team can act before risk becomes loss.

24/7 visibilityReal-time alertsCompliance-ready data
COLD CHAIN IQ · LIVE MONITORING● LIVE
DEVICES ONLINE148● LIVEACTIVE ALERTS8▲ 3CRITICAL ALERTS2UNREAD ALERTS15
TEMPERATURE · COLD ROOM A3.2°C9.2°C
TEMPERATURE ALERT
HIGH LIMIT · 8°C
EmailSentSMSSentWhatsAppSent
24/7Automated monitoring
Real-timeEscalated alerts
One viewAcross every site
Audit-readyCompliance records
How it works

One continuous line
of protection.

From the moment a sensor reads temperature, humidity or door status to the instant your team receives an alert, SMART Cold Chain IQ keeps every critical condition visible and actionable.

From detection to evidence

SMART detects, alerts
and documents.

See how one changing condition becomes an actionable alert and a complete, time-stamped compliance record—without waiting for the next manual check.

LIVE SENSOR DATA
Vaccine fridge
PHARMACY 014.2°C
Within range

Humidity 58% RHTarget 2–8°C

EVENT JOURNEY01 / 07
NORMAL OPERATION

Conditions are stable

Continuous readings establish a reliable operating baseline.

WhatsAppSentSMSSentEmailSent
LIVE TEMPERATURE TREND4.2°C
HIGH LIMIT · 2–8°C
COMPLIANCE RECORDEvent timeline completed
READY
The SMART ecosystem

Everything you need to
monitor with confidence.

From the sensor in the cold room to the report in your inbox, every part of the solution works together to protect product integrity and simplify operations.

01

Wireless environmental sensors

Reliable, continuous monitoring of temperature, humidity and door status across fridges, freezers, cold rooms, warehouses and transport environments.

Learn more →
02

Cloud monitoring platform

A secure, central view of every monitored location, with live status, trends and device health in one place.

Learn more →
03

Intelligent alerts

Escalated notifications help your team respond to temperature excursions, humidity deviations, open doors and connectivity issues sooner.

Learn more →
04

Compliance reporting

Clear, audit-ready records and temperature reports that replace manual logs and simplify evidence gathering.

Learn more →
Calibration service · SMART SnapCal IQ

Complete calibration.
Zero downtime.

SMART SnapCal IQ manages the complete calibration lifecycle. Before a probe expires, a SANAS-calibrated replacement is prepared and exchanged on site—keeping the sensor online, the cold chain protected and every certificate under control.

Discuss SMART SnapCal IQ
LIVE PROBE EXCHANGEZERO DOWNTIME
SMART SNAPCAL IQCompliance is as easy as that.

Unplug. Replace. Continue monitoring—with no calibration downtime.

COMPLETE CALIBRATIONZERO DOWNTIME
MANAGED EXCHANGE WORKFLOWFive steps. One complete audit trail.
01Due reminder

Upcoming calibration is identified before expiry.

02Exchange dispatched

A calibrated replacement sensor is prepared.

03Quick exchange

The device is swapped with minimal monitoring downtime.

04SANAS calibration

Returned equipment follows the approved process.

05Certificate stored

Traceable records remain ready for every audit.

EXCHANGE COMPLETEContinuous monitoring. Complete evidence.

The new probe is live, the SANAS certificate is stored and the full calibration event is ready for audit.

Monitoring uninterrupted Certificate current Audit trail complete
COMPLIANT
SANAS-calibrated probesAutomated remindersAudit-ready certificatesZero monitoring downtime
Beyond the technology

A complete monitoring service, built around your operation.

Technology only creates value when it is correctly specified, installed, calibrated and supported. Our team stays involved from the first site assessment through ongoing optimisation and calibration management.

Discuss your requirements
01

Site assessment & solution design

We map your critical control points, risk areas and reporting needs.

↗
02

Professional installation

Correct sensor placement, gateway setup and system commissioning.

↗
03

Alert & escalation setup

Practical rules aligned with your teams, thresholds and response processes.

↗
04

Ongoing support & reporting

Device health, platform support and insight that keeps your system useful.

↗
05

SMART SnapCal calibration

A complete managed calibration service with SANAS-calibrated replacement probes and zero monitoring downtime.

↗
06

Temperature mapping

Professional mapping studies that identify hot and cold spots and deliver clear, audit-ready evidence.

↗
Built for critical environments

One platform.
Every cold chain.

SMART Cold Chain IQ adapts to the operational realities of regulated, temperature-sensitive industries—from a single critical fridge to a multi-site network.

MULTI-SITE OPERATIONS VIEW12 SITES CONNECTED
COLD CHAIN IQONE LIVE VIEW
HOSPITAL NETWORKPharmacy & clinical42 assets · Online
DISTRIBUTION CENTREWarehouse zones36 assets · Online
STORAGE FACILITYCold rooms51 assets · Online
MOBILE COLD CHAINDistribution fleet19 assets · In transit
Customer rolloutLife HealthcareHospital-wide cold-chain visibility
From pharmacy to critical care

A monitoring programme built to expand.

SMART supported Life Healthcare with the rollout of continuous temperature monitoring across pharmacy fridges and dispensing areas throughout its hospital network. Following the success of the initial deployment, monitoring expanded into oncology, operating theatres and renal units.

Pharmacy fridges Dispensing areas Oncology Theatres Renal units
Discuss a multi-site rollout
Industry intelligence

Why temperature monitoring matters.

Different industries carry different risks, but the requirement is consistent: know what happened, respond early and retain evidence that stands up to operational and quality review.

01

Pharmaceutical

Why it matters

Medicines, vaccines and biologics can lose stability, efficacy or usable shelf life when approved storage conditions are breached.

Monitoring value

Continuous records, real-time alarms and excursion evidence help quality teams investigate quickly and protect product integrity.

Relevant framework

SAHPRA Good Wholesaling Practice (SAHPGL-INSP-03) and the Medicines and Related Substances framework.

View SAHPRA guidance
02

Healthcare

Why it matters

Vaccines, medicines, blood products and laboratory materials may be clinically compromised by unnoticed temperature excursions.

Monitoring value

Automated monitoring replaces gaps between manual checks and provides staff with early warnings, escalation and evidence for corrective action.

Relevant framework

National Department of Health vaccine cold-chain and Effective Vaccine Management guidance; SAHPRA requirements apply to regulated health products.

View NDoH EVM guidance
03

Food & beverage

Why it matters

Poor temperature control can accelerate microbial growth, reduce shelf life and create food-safety, waste and recall exposure.

Monitoring value

Monitoring verifies storage and process controls, flags deviations early and creates traceable records for food-safety reviews.

Relevant framework

Foodstuffs, Cosmetics and Disinfectants Act; R638 food-premises and transport hygiene requirements; HACCP Regulations R908, where applicable.

View NDoH food regulations
04

Hospitality

Why it matters

Busy kitchens, cold rooms, bars and catering operations are vulnerable to door openings, equipment faults and inconsistent manual checks.

Monitoring value

Live alerts help teams act before stock is lost, while reliable records strengthen due diligence and food-safety management.

Relevant framework

R638 under the Foodstuffs, Cosmetics and Disinfectants Act, with HACCP requirements applying to designated or relevant operations.

View R638 on Gov.za
05

Cold storage

Why it matters

A single refrigeration failure can place high-value inventory across multiple chambers, racks or zones at risk.

Monitoring value

Zone-level monitoring reveals hot spots, equipment drift and excursions, supporting faster response and defensible release decisions.

Relevant framework

Product-specific requirements include R638 for food; PPECB cold-chain controls and the Perishable Products Export Control Act for regulated exports.

View Perishable Products Export Control Act
06

Logistics

Why it matters

Loading, handovers and transport create blind spots where delays, door events or refrigeration faults can break an otherwise controlled chain.

Monitoring value

End-to-end data supports chain-of-custody, exception management, customer reporting and faster allocation of responsibility.

Relevant framework

Depending on the cargo: SAHPRA Good Wholesaling Practice, R638 food-transport rules, and PPECB export cold-chain requirements.

View PPECB cold-chain management

Regulatory requirements depend on the product, licence, activity and market. These references are an operational overview, not legal advice; confirm the requirements applicable to your organisation.

Temperature mapping services

Know every hot spot.
Validate every critical space.

A temperature mapping study shows how conditions vary throughout a controlled space—not only where a permanent sensor happens to be. Where relevant, humidity can be mapped alongside temperature. We use calibrated data loggers and a defined protocol to help you qualify storage areas, improve sensor placement and build defensible evidence for quality reviews.

Discuss a mapping study
01

Storage facilities

Identify temperature variation across rooms, zones, shelving and operational areas.

02

Cold rooms

Verify uniformity, recovery performance and hot or cold spots under representative conditions.

03

Fridges

Map medical, vaccine, laboratory and food fridges to support safe sensor placement and qualification.

04

Warehouses

Understand vertical and horizontal gradients across high-volume or temperature-controlled storage.

05

Refrigerated trucks

Profile cargo areas and transport routes to reveal airflow gaps, door-event impact and in-transit risk.

LIVE MAPPING STUDY

See the room reveal its risk.

Multiple calibrated loggers record conditions at the same time. The visual builds a temperature profile that exposes localised hot spots, stable zones and the best positions for permanent monitoring.

Stable zoneCool spotHot spot
How a study works
  1. 01Assess & plan
  2. 02Deploy calibrated loggers
  3. 03Record representative conditions
  4. 04Analyse hot & cold spots
  5. 05Issue mapping report

Studies can include temperature and humidity profiling, empty and loaded conditions, door-opening tests, power-failure recovery, seasonal mapping and transport-route profiling—matched to your risk, operation and approved protocol.

Why SMART Cold Chain IQ

Visibility that leads
to better decisions.

01

Reduce avoidable loss

Identify excursions early and give the right people the information to respond faster.

02

Strengthen compliance

Maintain consistent, accessible monitoring records without relying on manual checks.

03

Manage at scale

See every site, asset and alert from one clear operational view.

Build your system

Design your Cold Chain IQ
monitoring system.

Tell us what you need to monitor. SMART Cold Chain IQ will create a preliminary sensor, connectivity and gateway recommendation.

01 · What do you need to monitor?
02 · Tell us about the facility
03 · Connectivity
04 · Your details
05 · Compliance & alerts
Start a conversation

Let’s protect what
matters in your cold chain.

General enquiriesinfo@smartm2m.co.za
AdministrationAdmin@smartm2m.co.za
Visit usShoreline Centre, 13 Beach Crescent
Hout Bay, Cape Town, 7806

Tell us about your sites, assets and monitoring challenges. We’ll help you identify the right solution.

Securely sent to info@smartm2m.co.za